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Consultation and Engagement

This information below this paragraph details our engagement and consultation activities.  

  • For information on how to get involved in future engagement please click here
  • Our Patient and Public Involvement Report provides a great opportunity to show how we have involved and engaged with patients and the publics, please click here
  • For information on how we engage with local authority partners, please click here 

If you have a query around any of the consultations, surveys or engagement activities we are running, or would like any of the information in a different format, for example larger print, easy read or translated into a different language, please either call 01525 624440 or email bedsccg.communications@nhs.net.

We make every effort to ensure that all members of the community can attend and participate at our meetings and focus groups. If you would like to attend one of our meetings or focus groups and have a requirement that needs to be met to enable you to participate, please contact us.

It is very important to us that we listen and act upon feedback that patients and the public have taken time and effort to share with us.  We publish survey and consultation results on our website and share the results directly with participants.  Information about what has happened as a result of feedback is included on our You said We Did page. 

Survey for Children and Young People about Kooth

Kooth is an online counselling and emotional well-being service for children and young people aged 11 – 19 that’s been running across Bedfordshire, Luton and Milton Keynes for the last 12 months.

We want to know what children and young people think about Kooth and if it has helped them.  

Please click here for more information

Your Experience of Healthcare during the Coronavirus Pandemic (survey now closed)

Over the past few weeks, the coronavirus pandemic has changed all our lives, transformed our views of what is important and posed a considerable challenge to our healthcare services.

We are now asking you to share your experiences of the pandemic and the impact it is having on your life, your health, and your wellbeing. We would like to hear your experiences of health services to help us identify how services are adapting and working well during the coronavirus outbreak, and to highlight issues and challenges that need further work and improvement.

Please click here for further information.

Diabetes Services (survey now closed)

We are looking at how we can make general service improvements to the way that existing Diabetes services are provided. With developing new services, our intention is that they integrate with the hospital Diabetes departments, GP practices, community services and the voluntary sector to ensure the best service for our patients.

Please click here for further information.

Building Healthier Partnerships - Working with our Communities 

As part of the BLMK ICS, we have joined a programme called Building Health Partnerships. The programme explores how local groups and organisations can work together to deliver valuable services in their local community that help people stay healthy and well.

Please click here for further information. 

SEND provision in Bedford Borough - Parent/Carer Survey

Ofsted and the Care Quality Commission (CQC) will jointly carry out a re-visit of Bedford Borough following the previous inspection that took place in February 2018.

During the re-visit in February 2020, Ofsted and CQC inspectors will be keen to speak to as many children and young people and their parents and carers as possible.  

There are several ways in which children, young people, parents and carers can engage with the re-visit process and contribute their views including a survey and open meeting.

Please click here for further information

This survey has now closed.

Working together to shape the Children’s Community Nursing Service

Working with Bedfordshire Community Health Services we held an afternoon of co-production as we were keen to hear what is important for you/your child’s health, what is working well for you and what could be better for you.

Tuesday 28 January 2020, from 1:00 – 5:00
Kings House, Ampthill Road, Bedford.

Please click here for further information

Autism Bedfordshire Children's Services Consultation 

Autism Bedfordshire is conducting a survey to find out what the need is for families who have a child/ren with ASC (diagnosed or undiagnosed) in Bedfordshire. With the feedback, they are hoping it will help shape their future services to try to meet the current need.

This survey has now closed.

Heart and Lung Conditions (surveys closed 20 December 2019)

Bedfordshire CCG is considering the way heart and lung services are provided in Bedfordshire. We are looking at how we can make improvements to the way that heart and lung services are delivered and how we can bring care out of hospital and closer to home.  We want to find out what works well and where we could improve support services to keep people with heart and lung conditions healthy and well.

Please click here for further information about the surveys and workshops.

Epilepsy and Multiple Sclerosis services workshops (Workshops closed)

Bedfordshire CCG is changing the way Epilepsy and MS services are provided. We held workshops for Patients and carers of patients with Epilepsy and MS to tell us what matters most to them. 

Please click here for further information.

Engaging communities to develop a plan for health and care transformation #BLMKFutureNHS

A campaign to understand what is important to local communities about the future of health and care services across Bedfordshire, Luton and Milton Keynes (BLMK) was run with local health and care organisation’s capturing the views of local people at events across the region.

The campaign, which includes a short survey, ran until mid-September 2019 under the title #BLMKfutureNHS and provided BLMK residents and communities with an opportunity to share their views about existing services and what is important to them for the future. #BLMKfutureNHS will build upon the work that local organisations have done to involve and engage local people to shape the services that they use. 

This survey has now closed.

More information on the #BLMKFuture NHS campaign can be found here.

“Local Offer Live!” an event to launch Bedford Borough’s new Local Offer website to support children and young people with SEND and their parents

Bedfordshire CCG, Bedford Borough Council, and Bedford Borough Parent Carer Forum are delighted to invite you to join us at “Local Offer Live!” an event to launch our new Local Offer website to support children and young people with SEND and their parents and professionals working with them to identify the support that is available locally for them to access. 

Date: Tuesday 11 June 2019
Venue: King's House, Ampthill Road Bedford MK42 9AZ

11am – 4pm: Market place, workshops, speed dating and Q&A session
5pm – 8pm: Family friendly session

Please click here for further information

Healthwatch Engagement on NHS Long-Term Plan (survey closed 30 April 2019)

NHS England have asked Healthwatch (via local Healthwatches) to engage with the public on the content of the NHS Long Term Plan. Our local Healthwatches will therefore be doing targeted public engagement to find out what local people think. We will be able to draw on this engagement as we develop a longer-term plan for the Integrated Care System, due in the autumn.

Please click here for further information.

Dunstable Integrated Health and Care Hub – Public Consultation (Survey closed on 7 April 2019)

BCCG has been working with local GP surgeries, Central Bedfordshire Council and other partners on plans for an integrated health and care Hub in Dunstable town centre.  The Hub which is proposed to be built on land behind GObowling, would provide extended care and support to the people of Dunstable and surrounding areas. 

Please click here for further information.

Biddenham New Build Primary Care Facility (Survey closed on 31 March 2019)

It is important that primary care services can meet the demand of growing populations and BCCG has to consider the way it delivers services across Bedfordshire now and in the future.

We would like to hear patients and local residents’ views on the proposal to build a new surgery in Biddenham and to re-locate the two branch surgeries in Bromham.

Please click here for further information.

This survey is now closed.

Primary Care - The Village Medical Centre, Great Denham

Services provided at GP practices are arranged through contracts with individual providers to run individual practices and services. 

The GP services at The Village Medical Centre, Great Denham are currently provided by NHSolutions, their caretaker contract will end on 31 March 2019.

To help ensure the most suitable provider is chosen, we engaged with patients at the practice to capture their feedback and gather opinions on new ways of working.   

Please click here for further information.

Putnoe Walk-in Centre Consultation - This consultation has now closed

The public consultation showed resoundingly that residents in Bedford want to retain a walk in service in the north of the borough.  We listened and have agreed a new contract, which means that walk in services will continue to be delivered at Putnoe Medical Centre and run in tandem with the new Urgent Treatment Centre on the south wing of Bedford Hospital. 

More information about the consultation can be found here.

 BLMK Perinatal Patient Experience Questionnaire - This survey has now closed

This questionnaire is aimed at mothers that may have suffered from a mental illness in the Perinatal period (From conception through to the child being 1 years old) in Luton, Bedfordshire and Milton Keynes. This work is being undertaken by the East of England Clinical Networks and the data will be shared with local leaders such as providers, commissioners and professionals in the field to help them re-design and re-shape services in the area that are more tailored around the patient

Maternity services across Bedfordshire, Luton and Milton Keynes - survey closed

The Clinical Commissioning Groups across Bedfordshire, Luton and Milton Keynes are working together to transform maternity services in the area and deliver the recommendations of Better Births

The aim is to work with local women to re-design services to make them safer, kinder and more personalised. By completing the survey you will be helping to improve this work.This survey is for any woman who is currently using or has used maternity services in Bedford, Luton or Milton Keynes in the last 5 years.

The survey is now closed, please click here for more information about Better Births and the work that is being done to transform services

Have Your Say on Health and Wellbeing in Bedford Borough - Consultation now closed

Bedford Borough Council and Bedfordshire CCG are consulting on the new Joint Health and Wellbeing Strategy, and are asking local residents to have their say.

This Strategy underpins the work of the local Health and Wellbeing Board, which brings the NHS, public health, social care, children’s services, Healthwatch, and elected representatives together to consider the health and wellbeing needs of those living in Bedford Borough.

Please click here for more information

Website Patient Survey - survey closed

Bedfordshire Clinical Commissioning Group is seeking your feedback on improving its website. 

Read the report. 

Please click here for more information.

Extended Hours in Primary Care - survey closed

Bedfordshire Clinical Commissioning Group and NHS England are seeking patients views on extending the opening hours of GP practices in Bedfordshire.

Please click here for more information.

Click here for details of previous healthcare surveys and consultations.


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